Service and accuracy are our main priority. We therefore have chosen for UPS as our main shipping partner. As an alternative we also use DHL Express as for some destinations this is a better alternative. As we ship almost everything via UPS or DHL Express (within the Netherlands you can choose for PostNL as well) we managed to arrange interesting prices. The benefits for you as a customer:

1. Fast delivery service (delivery within the Netherlands normally 1 day, Europe 1-2 days and outside of Europe 1-3 days)
2. Online and real-time traceable via www.ups.com or www.dhl.com
3. Safe and reliable (all shipments will be shipped fully insured)
4. Low cost (orders over Euro 500 are even free of cost)
5. For lens cloths etc. we offer standard postal service as well, shipping time via postal service will be longer

Customs might charge you for shipments outside the European Union (EU). We have no control on duties and/or custom fees. Duties and custom fees are always on the buyers account. For shipments outside the European Union (EU) we have to include original invoices with correct prices and descriptions. We do not declare at lower prices to avoid duties or custom fees. This is not only not allowed by government but the amount you would save is much less as the amount you would lose when the package is damaged or lost.

 All items are very well packed in solid boxes and all shipments are fully inured.

To avoid damage during transport we only use new boxes. We do not reuse boxes. We are aware that this is not the best solution for the environment. However to make sure that the risk of damage is minimized we believe that this is the only and best solution. Used boxes are often not solid enough which results in a higher risk of damage. At the end reusing boxes for you as a customer is not in your benefit.

All shipments are fully insured. For low priced items this can be insured via the carrier used. For high priced items the shipments are insured via a separate insurance company. For you as a customer there is no risk. 100% insurance all the time.

Buy with confidence!